How to Delete Your Account

You can delete your Gift List account and all of its registries at any time. Here's how it works, what gets removed, and how long it takes.

How to delete your account

In the Gift List app (instant): open Settings (the gear icon, top-right) → Delete account → confirm. Your account and all data are removed immediately and you're signed out.


On the web: request deletion from your account settings:

  1. Sign in to your Gift List account.
  2. Go to Settings → scroll to the Danger zone at the bottom.
  3. Click Request account deletion. This opens a pre-filled email to our team from the address on your account.
  4. Send it. We verify the request and permanently delete your account.

Can't sign in? Request it by email

If you can no longer access your account, email us from the address you signed up with:

hello@giftlist.ca with the subject "Account deletion request".

Sending from your registered email lets us verify it's really you. If you have to email from a different address, we may ask a couple of questions to confirm ownership before deleting anything.

What gets deleted

Deleting your account permanently removes:

  • Your profile (name, email, password, profile picture) and any linked Google sign-in.
  • All of your registries and the items on them.
  • Reservations, purchase notes, and thank-you tracking you created.
  • Cash-fund settings on your registries, and your sign-in tokens (web and mobile app).
This is permanent and cannot be undone. Your public registry links will stop working immediately. If you want to keep anything, save it before you delete.

What we have to keep (and why)

We delete everything we can. A small amount of information may be retained only where the law requires it or to protect both sides:

  • Payment records. If you collected money through a cash fund, the underlying transaction records held by our payment processor (Stripe) are kept for the period required by tax and financial regulations. These are not used for any other purpose.
  • Aggregated, anonymous analytics. Usage statistics that can no longer be linked back to you.
  • Email suppression. If you ask us never to email you again, we keep a minimal record of your email solely to honour that request.

How long it takes

We action deletion requests promptly — usually within a few business days, and always within 30 days. We'll email you to confirm once your account and data have been removed.

Frequently asked questions

Yes. Open My Registries, choose the registry, and delete it from its menu. That removes only that registry and leaves your account intact.

No. Uninstalling the app only removes it from your phone. To delete your account and data, follow the steps above — the account lives on our servers, not just on your device.

No. Deletion is permanent. If you'd like to use Gift List again later, you're always welcome to create a fresh account.

No. Gift List is free, and deleting your account is free too.
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